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CONSOLIDATION - CLIENT CASE STUDY

THE CHALLANGE

A NASDAQ quoted firm, who is a global leader in unified Web, data, and email content security solutions Head Quartered in San Diego CA, with 9 EMEA locations and 400 travellers through-out EMEA.  TMI was awarded the travel account early 2006, prior to this EMEA was operating an unmanaged travel program allowing their employees do their own travel bookings direct on Airline website in order to SAVE on the transaction fee.

The company required more visibility, corporate policy compliance on employee T&E spend, whilst also ensuring their corporate governance on employee safety was adhered too.
THE SOLUTION

TMI successfully implemented all 9 office locations within 60 days.  The client's KPI's for the Six months after go-live were:

Immediate Spend Visibility
 
Online Booking Solution
 
Negotiate and Implement Supplier Contracts
 
Employee tracking for Corporate Responsibility
 
Data consolidation to US HQ

After 6 months trading, TMI successfully consolidated all EMEA locations into a central travel program, operated from our Dublin office, whilst experiencing severe resistance from EMEA travellers having to use a Travel Management Company, every obstacle was put in place to stop consolidation with TMI.

Soon after the incubation period, the EMEA traveller soon realised the value brought to the process in both service delivery and cost saving initiatives by TMI and thus allowing their personnel to be more productive in their job, opposed to surfing the net for cheap tickets.
THE RESULTS IN YEAR 1

T&E Spend visibility - €1,650,000, some 25% more than estimated
Air Agreements Savings year 1 €217,500 opposed to Nil when un managed
Average Room night reduction of 19.4% = €68,720
 
Data Consolidated for the region allowing Corporate HQ more visibility
Year one Fees = €102,580 - Savings €286,220 = ROI €183,640

Air Travel Spend in EMEA, in excess of €1.2 million
 
TMI Savings achievements 32.44% excluding supplier agreements
 
Year one Fees = €102,580 - Savings €286,220 = ROI €183,640
 
Full transparency and spend visibility in the region